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If you purchased products from OM Ayurvedic™  directly, we offer a 30-day money back guarantee (from ship date) on all products (except discounted or discontinued items). This means if for any reason you are not completely satisfied with the use of the product, you can return it back to OM Ayurvedic™  for a full refund of the purchase price (less shipping and handling).

We recommend that you send your return via UPS or insured Parcel Post, for your protection, to insure
prompt delivery. Shipping fees are not refundable.

To return your products please send the unused portion to:

OM Ayurvedic™ —Direct Returns

1019 Classic Road, Apex, NC 27539

Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is 10-15 business days from the receipt date.

To insure that your returns remains eligible for a refund, please have the package return postmarked
before the OM Ayurvedic™  30 Day Money Back Guarantee expires. We recommend that you request a Delivery Confirmation from the US Post Office upon returning the products. With this option, the Post Office will give you a receipt that shows the date you returned the products to us, as well as confirmation once the package is delivered. Keep the receipt until the refund appears on your credit card statement. These receipts are your proof of return and act as your ‘insurance policy’ in that it guarantees you will receive a refund, even if the products are lost in the mail. All refused orders(unopened) that are returned, will incur a 20% restocking fee. In addition, shipping charges will be deducted before a credit is issued.

Ifyou purchased OM Ayurvedic™  products at a store/spa/salon, please contact that store directly to inquire about their return policy. For multiple quantity, please make sure that you test the product first as only one of each product is returnable.